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COVID-19 Update:

We are pleased to say that during this crisis we are still in operation.


We are accepting scanned versions of documents to be submitted via email for evaluation.

In some cases, you may be asked to physically mail your documents to us or to request an official copy to be mailed to us. These decisions are on a case-by-case basis and no guarantee can be given in advance of your documents being reviewed. Note that we have a no refund policy once an application is submitted. Please be sure you carefully read all requirements and understand the risks you accept when applying.

If you wish to submit your documents via email, please continue to read below.

1) Gather your academic documents, certified translations and a copy of passport or driver's license and proof of name change, if applicable.

2) Organize documents in chronological order (by date) with the oldest document first; transcripts should be before diplomas.

3) Scan your documents in accordance with the following criteria to facilitate timely review.

Please note, we cannot review documents with more than 15 total scanned pages via email. If you have more than 15 pages of scanned documents, please mail your documents to our office for review. If you have 15 or fewer pages TOTAL in all scans, please continue reading our requirements.
  • PDF format required. Many free applications can convert picture files into pdfs; we cannot review non-pdf formats.
  • PDF must be in color; black and white scans will not be reviewed
  • PDF must be complete; ensure no words or images are cut off
  • PDF must be clear, high resolution, legible, straight, and with clean background; avoid tablecloths, fingers, etc. These scans will be included with your evaluation
  • Include the front AND back, if there is any text, stamps, or signatures on the back
  • Limit scans to as few attachments as possible. Including multiple attachments increases the likelihood that one will be missed, causing additional delay to the processing your file. You may have one scan per program such as, one for bachelors and one for masters. Translations and identification documents may be in separate scans.
  • Send all documents in ONE email using the email address on your application. We are receiving an extremely high email volume; the more emails we receive, the longer the delay. Also, it makes it difficult to ensure we capture all documents if they are sent in multiple emails.

3) Email documents to info@aes-edu.org along with your Client ID number. Your Client ID number is included in your confirmation email once your application has been submitted.

If you are unable to comply with the above requirements, we kindly request that you physically mail the documents to our office instead. We will process your documents in our office and return originals to you upon completion of your evaluation, with relevant mailing fees.

Refer to FAQ #1 for additional details on the evaluation process.

Office hours are Monday through Friday from 9:00 AM to 4:00 PM EST. (Excluding holidays)

Phone: 813-374-2020

Email: info@aes-edu.org

If you have been advised by our office to mail your documents, please use the following mailing address.

Academic Evaluation Services
8875 Hidden River Parkway, Suite 110
Tampa, FL 33637
USA



Holiday Calendar

Our offices will be closed in recognition of the following holidays:
  • New Year's Day, Jan 1
  • Martin Luther King Day, Jan 20
  • Good Friday, Apr 10
  • Memorial Day, May 25
  • Independence Day, Jul 3
  • Labor Day, Sept 7
  • Thanksgiving Day, Nov 26
  • Day after Thanksgiving, Nov 27
  • Christmas Eve, Dec 24
  • Christmas Day, Dec 25
  • Monday, Dec 28
  • Tuesday, Dec 29
  • Wednesday, Dec 30
  • New Year's Eve, Dec 31
  • New Year's Day, Jan 1